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Episode #5 – with Special Guest: @Jerry_DurhamPT

July 1, 2016 By David Reed Leave a Comment

In the fifth episode of The Voice of the Patient podcast, Jerry Durham joins the show as a guest. He’s doing a ton of work around relationship-centered care that’s challenging the status quo of healthcare.  He’s also written a blog for this website answering the questions: What is “Customer Service” and How do we improve it?

Great conversation, great resources offered to step up your game as a caregiver.

 

Filed Under: Blog, Podcast Tagged With: Customer, Customer Service, New Episode, podcast, Reading, Service, VoiceOfThePatient

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